Refund Policy

Last updated: 2025-12-10

This refund policy explains when refunds may be granted for Noodlex services and credits.

Prepaid credits

Credits are prepaid and generally non-refundable once purchased or partially used, except where required by applicable law.

Billing errors

If you believe there is a billing error, contact us with details. Valid errors will be corrected or refunded as appropriate.

Chargebacks

Filing a chargeback for a valid payment may lead to account suspension. Please reach out to support first to resolve issues.

How to request

Email support@noodlex.org with your order details and reason for the request. We will review case by case.